IT Systems & Cloud Administrator

The Town of Petawawa is currently seeking applications for an IT Systems & Cloud Administrator to be responsible for the coordination, maintenance, and support for all Town of Petawawa computer-related hardware, software, and cloud infrastructure. This role ensures the security, reliability, and efficiency of both on-premise and cloud-based municipal IT systems. The IT Systems & Cloud Administrator provides technical support, manages cloud environments, and implements security best practices to support municipal operations. 

Description of Position:

• Architect and deploy secure, optimize and scale solutions in Azure (IaaS/PaaS), cost-efficiency.
• Automate infrastructure tasks using PowerShell and Bash.
• Administer Microsoft 365 services (Exchange, SharePoint, Teams, OneDrive).
• Provision and manage endpoints via Intune, Autopilot, and MDM policies.
• Integrate Apple Business Manager (ABM) with Intune for Apple device and Android lifecycle management.
• Enforce device compliance and protection using Microsoft Defender and Intune.
• Maintain on premise Windows servers and Oracle databases.
• Perform updates, backups, and basic SQL for maintenance and troubleshooting.
• Deploy and manage UniFi switches, access points, and gateways (cloud/on premise); configure and monitor Fortinet firewalls, VPNs, and security policies.
• Maintain secure, high-performance network operations.
• Provide Tier 1–2 support for systems, devices, and network issues.
• Diagnose and repair desktops, laptops, tablets, and peripherals.
• Manage IT assets, procurement, and hardware lifecycle.
• Support A/V technology and hybrid meeting environments.
• Maintain technical documentation, SOPs, and diagrams.
• Ensure compliance with IT policies, cybersecurity standards, and data regulations.
• Lead or contribute to modernization and cloud migration projects with a focus on automation and scalability.
• Oversees live stream of Committee and Council meetings.
• A full job description is available under "Downloads" below.

Qualifications:

• Certified Electronics/Computer Technician.
• Current Microsoft certification in desktop administration is preferred.
• Equivalent to Community College diploma in computer studies or networking area plus industry certification.
• Network and/or security administration experience and relevant designation is considered an asset.
• Excellent oral, written and interpersonal communication skills.
• Excellent organizational, planning, research and analysis skills.
• Proven ability to assess business needs and translate them into relevant solutions.
• Experience managing cloud and on premise infrastructure and virtualization technology.
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems.
• Experience with scripting and automation tools (e.g. Python, PowerShell, or Bash)

Assets:

• Microsoft certifications (AZ-104, AZ-305, MS-102, MD-102).
• CompTIA Network+ or CCNA, Security+
• ITIL Foundation or equivalent knowledge of IT service management frameworks
• Experience in municipal or broader public sector IT environments

Rate of Pay:  $81,972.80 to $96,441.80 per annum, commensurate with qualifications and experience and is based on a 35 hour work week, plus a comprehensive health benefits plan, including health care spending account and OMERS pension.  Attendance at various public and other meetings outside of normal work hours will be required on a regular basis and time will be compensated in accordance with the Town policy for Hours of Work and Overtime.  NOTE: this is an in office position.

Qualified candidates are invited to submit a cover letter and detailed resume by 4:30 PM on Friday, August 22, 2025 to:

The Town of Petawawa is an equal opportunity employer. We thank all applicants for their interest; however, only those being considered for an interview will be contacted. If selected to participate in the recruitment, selection and/or assessment process, please inform the Town of Petawawa of the nature of any accommodation(s) that you may require to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.