NOTICE TO USERS
June 7th 2021
The Ontario Clean Water Agency (OCWA) will begin watermain flushing on Monday, June 7th. Flushing will take place over the next 2-3 weeks between the hours of 7:00 a.m. and 3:30 p.m. Activities may also be suspended from day-to-day dependent on weather and water consumption.
This maintenance program is designed to remove sediment accumulation within the watermains in order to maintain good water quality in the distribution system. This maintenance may result in temporary inconveniences including discoloured water and lower than normal water pressure.
The low pressures are due to turning on and off hydrants and should only be intermittent. OCWA recommends avoiding water use when crews are flushing in your area. It is also recommended that users run a COLD water tap for a few minutes to clear any discoloured water from your plumbing should you experience low pressure or discolouration.
It should be noted that discoloured water and lower than normal pressure can occur at the site of flushing or several blocks away due to changes in flow and direction of water flow. It is impossible to predict which locations or the extent of the customers which may be affected. OCWA also recommends not washing clothes with discoloured water.
We appreciate your patience while the flushing program is completed and if you would like more information or to report ongoing water quality problems, please do not hesitate to contact OCWA at (613) 687-2141.