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COVID-19 Protocols/Vaccination Requirements - Civic Centre Arena

Memorandum - Changes to COVID-19 Protocols at the Petawawa Civic Centre Arena as of October 13, 2021

With the recent amendments to O.Reg. 364/20 Rules For Areas At Step 3 And At The Roadmap Exit Step, the following changes have been instituted to the existing COVID-19 operational protocols at the Petawawa Civic Centre Arena, effective October 13, 2021:

  • Capacity limits and physical distancing requirements have been lifted for the spectator gallery at the PCC arena.
  • Spectators must wear a mask while in the facility. Exemptions to the mask requirement include children under 2, those with a medical condition preventing wearing of a mask, consuming food or drink and those with a disability preventing the wearing of a mask. A full list of exemptions can be found at O.Reg. 364/20, 2, (4).
  • Entrance to the Petawawa Civic Centre Arena will continue at the rear of the facility adjacent to the dressing room corridor. Doors will open 30 minutes prior to your scheduled ice time to allow for sufficient time to screen everyone before entering the facility.
  • Dressing room showers will be permitted to be used after games/practices. In order to maintain the 2m physical distance between players in the dressing room/shower area as required by the regulation, two showers per dressing room will be open for use.
  • Teams will be permitted 20 minutes after their ice time to shower/change and vacate the dressing room in order to allow for cleaning/disinfection prior tot he arrival of the next team/group.

All other facility protocols established prior to October 13, 2021 remain in effect. Vaccine screening, COVID screening and contact tracing will continue as required by Provincial regulations. Masking and physical distancing requirements will continue in all areas of the facility where required.

We would like to thank all PCC Arena users for their cooperation, patience and assistance during this tasking and very challenging period of the COVID-19 pandemic. Should you have any questions or concerns regarding COVID protocols at the Petawawa Civic Centre, please reach out to your Community Services Department representative.

Memorandum - Vaccination Screening Requirements as of October 1, 2021

The recent implementation of COVID-19 vaccination requirements for Petawawa Civic Centre and Norman Behnke Hall facility users includes a number of exemptions within the Provincial regulations governing the requirement. Many of these exemptions are focused within minor sports activities including the exemption of team officials (coaches, trainers, managers, equipment personnel) and game officials (including scorekeepers).

In order to streamline the vaccination screening process as well as provide staff and facility users with increased levels of vaccine security, the Town of Petawawa will require, effective October 1st, 2021, that all youth sport coaches, officials, volunteers (who are working in the facility), scorekeepers etc. be fully vaccinated (2 doses plus 14 days) in order to enter the above-noted facilities. Medical exemptions in the appropriate format will still apply.

It should also be noted that many sport governing organizations are currently adopting their own specific COVID-19 screening policies and procedures. All sport groups and associations using Town of Petawawa facilities should ensure that they are aware of these additional requirements, if applicable. Should you have any questions regarding the above-noted change in protocol, please do not hesitate to reach out to your Community Services Department representative.

Vaccination Requirements and COVID-19 Protocols for the Petawawa Civic Centre and Norman Behnke Hall as of September 22, 2021

Dear Client,

On September 1, 2021 it was announced by the Provincial Government in consultation with the Ontario Chief Medical Officer of Health, that patrons will be legislatively required through the Reopening Ontario Act (ROA), 2020 to be fully vaccinated and provide proof of their vaccination status to access certain businesses and settings starting September 22, 2021.

As both recreational facilities and meeting and event spaces, the Petawawa Civic Centre and Norman Behnke Hall are included in the list of businesses and settings. As such, effective September 22, 2021, facility users will need to be fully vaccinated (two doses plus 14 days) and provide their proof of vaccination (vaccine receipt) along with valid ID that includes the patrons name and date of birth to enter Town of Petawawa recreation facilities.

A number of exemptions are included in the legislation. They include:

  • Use of the Petawawa Public Library (not including the Rotary Room).
  • Accessing available services at the Community Services Department service counter.
  • Children under 12 years of age.
  • Youth 12 to 17 years of age who are actively participating in sports activities.
  • Workers and volunteers (who are working in the facility) including coaches and officials.
  • Patrons who provide Proof of Identity and a valid written medical exemption. The medical exemption must be completed and supplied by a Physician (designated as “MD”) or by a registered nurse in the extended class (“RN(EC) or “Nurse Practitioner” or “NP”) stating that the individual is exempt for a medical reason from being fully vaccinated against COVID-19 and the effective time period for the medical reason. The written exemption must include a logo or letterhead identifying the physician or registered nurse in the extended class.

Community Services Department staff will manage the proof of vaccination screening at the Petawawa Civic Centre and Norman Behnke Hall. All facility user groups and patrons, other than those who are exempted through the legislation, will be required to comply with the requirements as set out above. There will be zero tolerance for harassment or threats of violence towards staff charged with verification of vaccine status. Failure to comply with the requirements of the ROA and its corresponding regulations can result in fines, criminal charges and/or the suspension of facility use privileges.

The facility entrance requirements noted above are in addition to the existing Step 3 (O.Reg. 520/21) protocols that have been in place in the facility for many months. These include occupancy limits, symptom and contact screening, masking, physical distancing, safety plans and contact tracing. Community Services Department staff will be working with all user groups to ensure that these legal requirements are being met as we move through the upcoming fall/ winter period.

In terms of arena use, the protocols that were in place last season will continue into the 2021/22 season. These include:

  • Active screening by anyone entering the facility for COVID-19 symptoms and/or close contacts.
  • Players/ skaters must arrive 15-20 minutes before their scheduled ice time.
  • Arena users will enter/exit the facility on the north side of the facility (dressing room corridor).
  • To allow for fluid transition from hour to hour, it is recommended that players/skaters, particularly children and youth, come to the arena dressed or partially dressed,  
  • Dressing rooms will be permitted to be used with social distancing (6ft) between players (marks on each seat).
  • Masks must be worn in all areas of the facility save the ice surface.
  • Players must leave the facility 15 minutes after their scheduled ice time.
  • Shower use is not permitted at this time
  • The spectator gallery is limited by physical distancing requirements. Other than spectators who are from the same household, all spectators must be seated at a minimum of 6’ from each other. Every spectator must wear a mask unless consuming food or drink.
  • The concession at the arena will remain closed until further notice.

To access proof of vaccination, visit Ontario’s Online COVID-19 Vaccination System at  

To view the Ministry of Health – Proof of Vaccination Guidance for Businesses and Organizations under the Reopening Ontario Act, visit  Proof of Vaccination Guidance for Businesses and Organizations under the Reopening Ontario Act (

To assist efficient and effective screening of patrons entering the facilities, Community Services asks all patrons who feel that they have an exemption to one or more of the existing protocols to verify their exemption prior to coming to the facility. Please call 613-687-5678 ext. 2101 for further assistance.

Please accept our thanks in advance for your patience, cooperation, understanding and flexibility during these very challenging times. Should you require further assistance or have questions regarding the Provincial Vaccination requirements or the COVID-19 Facility Use Protocols, please contact your Community Services Department representative or call reception at 613-687-5678 ext 2101.

Please refer to the documents below, available for download, from the Renfrew County and District Health Unit (RCDHU) for further guidance and information. In addition, there are documents from Hockey Eastern Ontario (HEO) with information specific to hockey players.